How to Receive Your Shipment

※For the UK mainland customer only

1. Choose your delivery option

There are 5 delivery options below so you can choose one of them when you order.
1. Standard (2-3 working days)
2. Next day
3. Next day Noon (chilled items must be sent with this option)
4. Saturday
5. Sunday



2. Dispatch confirmation

You'll receive the dispatch confirmation via e-mail from us.  We normally dispatch your parcel the next working day after verifying your order.





3. Tracking number

You'll also receive the tracking number via e-mail from Parcelforce.  You can track your parcel online.  The status will be updated promptly.






4. Text notification

 The driver will send the notification if you provide us your mobile phone number.        Then you can reply it by choosing one of 4 delivery options below if you would like to    change the delivery.

1. Deliver to a neighbour
2. Deliver to local Post Office(additional fee) or Parcelforce Depot
3. Deliver next day
4. Deliver the day after tomorrow


It's even available to collect your parcel on weekend without extra cost when you leave it at the local Parcelforce Depot!